My webhook button isn't sending data

If you click a Send Webhook button and nothing happens on the receiving end, work through these checks in order.

Check 1: Save the record first

The webhook sends the record's current saved values. If the record has unsaved changes, those changes are NOT included.

Click Save on the record before clicking the webhook button, then try again.

Check 2: Confirm the webhook URL is correct

1. Open the layout in edit mode.
2. Click the webhook button block to see its settings.
3. Check that the URL matches exactly what your external service (Zapier, Make, etc.) gave you. One wrong character will cause it to fail silently.

Check 3: Test the URL in your automation platform

Zapier and Make both have test modes. Paste your webhook URL into their test tool and confirm it responds. If it doesn't, the problem is on their end (wrong URL, inactive Zap, etc.).

Check 4: Check that your Zap or scenario is turned on

A Zapier Zap that is off will not receive anything, even if Engine Awesome sends the data successfully.

1. Log in to Zapier.
2. Find your Zap and confirm it shows as On.

Still not working?

Contact Engine Awesome support at support@engineawesome.com with a description of what you tried. Include the URL you're sending to (you can obscure the token portion).